Customer Care

Giftbox

How do I purchase a gift box?

Gift box purchase option will only be available for checkout item(s) that are within gift box's dimensions.

What sizes do the gift boxes comes in?

Gift boxes are available in 2 sizes, Medium and Large.

How do I know which gift box size to purchase?

Due to the size restriction and exclusion of some products, the perfect giftbox size will be predefine by the system to ensure your item(s) can be nicely packed into the gift box.

Will my item(s) be pre-packed inside the gift box?

Yes, the item(s) will be packed into the gift box for shipping.

Can I return the gift box ?

Gift boxes are not eligible for return or exchange.

Need Help?

Contact our customer service team for assistance.

Chat With Us

Email

customers@pedroshoes.com

Customer Service operating hours :
Monday - Friday 0900 to 1800 (GMT +8).
Closed on Saturday Sunday and Public Holidays.