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Customer Care
Promotions
On some occasions, PEDROSHOES.CO.ID may introduce special promotions on the website, with a limited time offer or while stock last basis. We might also issue special promo codes and vouchers which you can use for your future orders. However, we would like to inform you that no price adjustment in any form will be provided for previous orders or once an order has been placed.
Only one promo code can be applied on an order at any point of time.
Please check that the promo code is still valid, not applied previously and not expired, and refer to the Terms & Conditions set out in the Promotions page. If you require further assistance, please customer_care@ptkcg.co.id our Customer Care team.
Yes, promotions are not exchangeable for cash, voucher or in any other form. Promotions are valid at PEDRO online store only unless otherwise stated. No adjustment is allowed on previous purchases. No cancellation or changes can be made to a standard delivery order after 1 hour from the time that order has been placed, and 15 minutes from the time that order has been placed for express delivery order.
PEDROSHOES.CO.ID reserves the rights to modify or terminate the promotion if, in any way, it becomes technically compromised. All terms and conditions are subjected to change without prior notice. In the event of a dispute, PEDROSHOES.CO.ID’s decision is final.
All promotions on the website are subjected to terms and conditions. Due to system restriction, PEDROSHOES.CO.ID are unable to extend or allow extension on promotion that has expired.
PEDROSHOES.CO.ID and PEDRO retail boutiques might have similar promotions, which may not be identical and on some occasions, PEDROSHOES.CO.ID may run exclusive online promotions that are not available in retail stores for a very limited period only. For further enquiries, please feel free to check with our Customer Care team at PEDROSHOES.CO.ID or approach our colleagues at any of the retail boutique near you.
Need Help?
Contact our customer service team for assistance.
Call or Send text via WhatsApp via the contact number:
+62 8119133807
Email
Customer_care@ptkcg.co.id
Customer Service operating hours :
Monday – Friday: 09:00 to 18:00 (GMT+7)
Excluding Public Holidays